I. MGI dealer will share customer contact details with eChargeBays.
II. Post appointment, a detailed site survey will be carried out by eChargeBays in order to understand aspects like: type of residence, parking, distance etc.
III. The customer will be informed about additional electricity load if any required from DISCOM
IV. In case additional load is required then the customer will have to apply for the same with the concerned DISCOM and make payments for the same to the DISCOM directly as per the approved DISCOM process
V. Survey form is explained to the customer for acceptance and approval. eChargeBays will inform dealer about the completion of survey process.
VI. Basis customer’s agreement to initiate process and information on availability of enhanced electricity load, dealer issues AC Charger to the customer.
VII. eChargeBays executes the pre-installation process (wiring/cabling, civil/electrical work etc) through its installation partner.
VIII. EVSE (Electric Vehicle Service Equipment i.e the company that supplies the AC Charger) installs the Charger, explains the Do’s/Don’ts to customer and the process is completed.
IX. Once the charger is installed, the dealership starts preparing for delivering the car to the customer.